For veterinary teams: the Harbourside referral pack
A short guide for vet clinics and equine practitioners on how Harbourside supports referred families across NSW and SE Queensland.
18 April 2025 · Alby & Rachael Koster
In short
Harbourside provides veterinary clinics with a dedicated referral pack covering collection logistics, SafeHarbour Verification, equine and small-animal coverage zones, and direct contact for after-hours coordination. Download the pack below or call Alby on 0493 814 474.
We work alongside veterinary teams across the region, from small-animal clinics on the Mid North Coast to large-animal practitioners in the Hunter and Southern Highlands. This page is for you.
What we offer your clients
- 24/7 direct line to Alby — no call centres, no menus.
- SafeHarbour Verification chain-of-care documentation.
- Private individual cremation for companion animals and horses.
- Coverage from Brisbane to the Southern Highlands (equine) and Ballina to Port Macquarie (companion).
Practical materials
The referral pack below includes printable family handouts, our service-area map, and a simple coordination workflow for after-hours cases.
Continue reading
Other quiet reading
What SafeHarbour Verification means for your family
A plain-English explanation of the six-step chain-of-care that protects every Harbourside cremation — and why it matters.
Private vs communal pet cremation — the difference, honestly explained
What individual (private) cremation actually means, how communal cremation differs, and the questions worth asking any provider before you decide.
How much ash does a pet cremation produce?
What to expect when your companion comes home — volume, colour, texture, and why the amount is about bone, not body weight.