Transparent pricing
Every price we charge is on this page. Individual cremation with ashes returned starts at $430, and respectful removal without ashes returned is $250. Weekday collection from your home or vet is included, and there is no travel surcharge inside our normal service area.
Price depends on two things only: your companion's weight, and the memorial you choose to bring them home in.
$250
Compassionate collection from your home or vet with respectful, dignified handling at every step. No cremation and no ashes returned — lawful onward care, handled discreetly.
| Weight | Price |
|---|---|
| All weights | $250 |
From $430
Ashes returned in an enviro tube, ready to scatter at home, in the garden, or in a place that mattered to them.
| Weight | Price |
|---|---|
| <1 kg | $430 |
| 1–20 kg | $480 |
| 21–40 kg | $530 |
| >40 kg | $560 |
From $470
A simple individual cremation package with an alloy urn, keepsake paw print, fur clipping, and ashes returned to you.
| Weight | Price |
|---|---|
| <1 kg | $470 |
| 1–20 kg | $550 |
| 21–40 kg | $600 |
| >40 kg | $630 |
From $570
Your choice of a solid hardwood box urn with brass corners or a timber veneer photo urn. A classic memorial package with a timber urn option, certificate, paw print, fur clipping, and ashes returned to you.
| Weight | Price |
|---|---|
| 1–20 kg | $570 |
| 21–40 kg | $620 |
| >40 kg | $650 |
From $585
An individual cremation package centred on a solid brass urn, with keepsakes and ashes returned with priority care.
| Weight | Price |
|---|---|
| 1–20 kg | $585 |
| 21–40 kg | $625 |
| >40 kg | $665 |
Weekday collection is included in every package. These are the only additional charges that can apply.
| When | Charge |
|---|---|
| Weekdays | Included in package cost |
| Weekends & after hours (6pm to 6am) | $110 |
| Public Holidays | $220 |
| Out-of-area pickup (100 km+ from Coffs Harbour) | $110 |
Equine cremation is quoted per horse, because weight, property access and travel distance genuinely change the work involved — a published figure would mislead you either way. Start with our equine page, then call Alby directly and he will give you a clear price with no obligation.
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5.0 out of 5132 Google reviews
They dropped everything to be here the day I lost my boy.
“I could not recommend Alby and Rachael highly enough to take care of your beloved fur family. The empathy and support they provide is second to none. They made an already difficult process so reassuring. And I trusted them to take the best of care of my boy.…”
Treated with such kindness from the very first call.
“Alby and the Harbourside team were so kind and compassionate when we lost our beloved Lydian. From the first phone call we felt looked after — nothing was rushed, nothing was outsourced, and every detail was handled with such care. Having him returned home to…”
They understood she was family, not ‘just a bird’.
“Our cockatiel Pippa was with us for 18 years — through three house moves, two kids growing up, and every morning coffee on the verandah. When she passed I was nervous about ringing around because some places really do treat small pets like an afterthought.…”
