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Removal Only · $250

Respectful collection, no ashes returned.

Compassionate collection from your home or vet with respectful, dignified handling at every step. No cremation and no ashes returned — lawful onward care, handled discreetly.

Just your details below — we'll take it from there.

What's included

  • Compassionate collection from your home or vet
  • Respectful, dignified handling at every step
  • No cremation · no ashes returned
  • Lawful onward care, handled discreetly

What's on this page

  1. Confirm package
  2. When we collect
  3. Review inclusions
  4. Your details

Step 1 · Collection

When we collect

Collection fees apply only to after-hours collection. Calling or messaging Alby outside hours is always free — leave a message any time and he'll be in touch.

Collection typeFee
WeekdaysIncluded in package cost
Weekends & after hours (6pm to 6am)$110
Public Holidays$220
Out-of-area pickup (100 km+ from Coffs Harbour)$110

Step 2 · Your details

Tell us about you and your companion

This goes only to Alby.

Your details

Your companion

Step 2 of 5

Let's gather some information about your companion so we know how to best serve you.

Optional — this helps us understand their size and needs.

Whenever you're ready. We're here, any hour.

0493 814 474

Your farewell so far

Removal Only — All weights

Total$250

Verified on Google

What families say after their companion comes home

5.0 out of 5135 Google reviews

  • They dropped everything to be here the day I lost my boy.

    “I could not recommend Alby and Rachael highly enough to take care of your beloved fur family. The empathy and support they provide is second to none. They made an already difficult process so reassuring. And I trusted them to take the best of care of my boy.…”

    Stephanie ThompsonChampion Jockey · Sky Racing Expert Commentator · Gold Coast QLD · with her heart horse “Dunk”
  • Treated with such kindness from the very first call.

    “Alby and the Harbourside team were so kind and compassionate when we lost our beloved Lydian. From the first phone call we felt looked after — nothing was rushed, nothing was outsourced, and every detail was handled with such care. Having him returned home to…”

    Lydia SmithFor Lydian · Google Review
  • They understood she was family, not ‘just a bird’.

    “Our cockatiel Pippa was with us for 18 years — through three house moves, two kids growing up, and every morning coffee on the verandah. When she passed I was nervous about ringing around because some places really do treat small pets like an afterthought.…”

    Hannah WilkinsonFor Pippa · Cockatiel · Google Review