Service area · Mullumbimby
Pet Cremation, Mullumbimby
We collect from Mullumbimby, Brunswick Heads, Ocean Shores and the Wilsons Creek valleys, day or night, with individual cremation and keepsakes included.
How collection works in Mullumbimby
We collect from your home or vet at a time that suits you. There's no pressure, no paperwork at the door, and your companion is always handled in person — never freighted, never combined with anyone else's.
Every cremation we perform is strictly individual — your companion is the only one in the chamber. You receive a Signed Certificate of Individual Cremation with the return of ashes, hand-delivered personally where possible.
Towns we cover
- Mullumbimby
- Brunswick Heads
- Ocean Shores
- Wilsons Creek
- Main Arm
Just outside this list? Call Alby on 0493 814 474 — we travel further than most.
Pet cremation in Mullumbimby
Harbourside provides individual pet cremation for families in Mullumbimby, including Mullumbimby, Brunswick Heads, Ocean Shores, Wilsons Creek and Main Arm. When your dog, cat, rabbit, bird or small companion has passed — at home, at the vet, or unexpectedly — Alby answers the phone himself, day or night, and takes it from there. There is no call centre, no hold music, and no pressure to decide anything on the spot.
We collect from your home or from your veterinary clinic in Mullumbimby at a time that suits you. If it is the middle of the night and you would rather wait until morning, that is completely fine, and we will tell you exactly how to keep your companion comfortable until we arrive. Collection is always done in person by our own team, in an unmarked vehicle, and your companion travels on a clean blanket rather than in a crate.
Every cremation is strictly individual. Your companion is the only one in the chamber, identified by a single numbered SafeHarbour tag that stays with them from collection through to return. You receive a signed Certificate of Individual Cremation, an ink paw print, and a clipping of fur with every package. Ashes are typically ready within 5–7 business days.
We return your companion to you personally in Mullumbimby wherever we can, hand to hand, rather than posting or couriering ashes. If you would prefer to collect, or would like us to hold the ashes until you feel ready, that is entirely your call and there is no charge either way.
Families in Mullumbimby, Brunswick Heads, Ocean Shores, Wilsons Creek and Main Arm choose Harbourside because we are a family business rather than a facility — Alby and Rachael run every part of it, and the person who collects your companion is the person who returns them. If you would like to talk through options for Mullumbimby before deciding anything, call us and ask whatever you need to ask.
Verified on Google
What families say after their companion comes home
5.0 out of 5132 Google reviews
They dropped everything to be here the day I lost my boy.
“I could not recommend Alby and Rachael highly enough to take care of your beloved fur family. The empathy and support they provide is second to none. They made an already difficult process so reassuring. And I trusted them to take the best of care of my boy.…”
Stephanie ThompsonChampion Jockey · Sky Racing Expert Commentator · Gold Coast QLD · with her heart horse “Dunk” Treated with such kindness from the very first call.
“Alby and the Harbourside team were so kind and compassionate when we lost our beloved Lydian. From the first phone call we felt looked after — nothing was rushed, nothing was outsourced, and every detail was handled with such care. Having him returned home to…”
Lydia SmithFor Lydian · Google Review They understood she was family, not ‘just a bird’.
“Our cockatiel Pippa was with us for 18 years — through three house moves, two kids growing up, and every morning coffee on the verandah. When she passed I was nervous about ringing around because some places really do treat small pets like an afterthought.…”
Hannah WilkinsonFor Pippa · Cockatiel · Google Review
Mullumbimby — common questions
- Do you collect pets from Mullumbimby?
- Yes. We collect from homes and veterinary clinics across Mullumbimby, including Mullumbimby, Brunswick Heads, Ocean Shores, Wilsons Creek and Main Arm, seven days a week and after hours. Call Alby on 0493 814 474 at any hour.
- Is there a travel surcharge for Mullumbimby?
- No. Every companion package costs the same wherever you are inside our service area, Mullumbimby included, and every price is published rather than quoted on the phone — the full table is at /pet-cremation-prices. Each package includes individual cremation, an ink paw print, a fur clipping and a signed certificate.
- How long does it take to get my pet's ashes back?
- Ashes are usually ready within 5–7 business days of collection and are returned to you personally in Mullumbimby wherever possible, rather than couriered.
- Is the cremation definitely individual?
- Yes. Your companion is the only one in the chamber. A single numbered SafeHarbour tag travels with them from collection to return, and you receive a signed Certificate of Individual Cremation.
- My pet has died at home in Mullumbimby — what do I do right now?
- Call us first. We will talk you through how to keep your companion comfortable and dignified until we arrive, and we can usually collect the same day anywhere in Mullumbimby. If you would rather wait until morning, that is completely fine.
- Can my vet arrange it for me?
- Yes. Most Mullumbimby clinics can book us on your behalf through our vet portal, and you can still choose your own package and keepsakes directly with us.
Cremation packages for Mullumbimby
Transparent pricing. Every package includes individual cremation, paw print and personal return.
$250
Removal Only
Respectful collection, no ashes returned
See package →From $430
Scattering Package
For scattering ashes somewhere meaningful
See package →From $470
Silver Package
Simple urn, individual cremation, ashes returned
See package →From $570
Gold Package
A warm timber memorial with keepsakes
See package →Nearby areas we serve
Reach Alby directly, 24/7
No call centre, no pressure. Alby answers personally — even at 3am — across Mullumbimby and surrounds.
